Terms and conditions

1. Legal Status

1.1 License Number: Fairgo operates under a Curaçao eGaming license. Specifically, Fairgo does not possess a license from the UK Gambling Commission for operations within the United Kingdom.

1.2 Issuing Authority: Fairgo is authorized to operate by the Curaçao eGaming authorities via its parent operator group.

1.3 Jurisdiction: Fairgo's operations are governed by the regulations of Curaçao eGaming.

1.4 Allowed to Operate in United Kingdom: Fairgo primarily targets markets such as Australia. While it does not possess a UKGC license, it may accept registrations in areas where local laws permit.

2. Registration and Login Process

2.1 Step-by-Step Process: Users must visit the Fairgo website on either desktop or mobile browsers. Click "Sign Up" or "Join Now," complete the personal details required, select a username and password, confirm currency, and accept Terms & Conditions before submitting. Email verification is required post-submission.

2.2 KYC/ID Verification: A Know Your Customer (KYC) verification is necessary before the first withdrawal. Users must provide a photo ID, proof of address, and possibly proof of payment method.

2.3 Time to Activate Account: Account activation is generally immediate; however, KYC verification typically takes 24–48 hours.

2.4 Registration Terms: Users must be at least 18 years old, maintain only one account per person/household/device, and confirm they are not located in restricted jurisdictions.

3. Games and Software Providers

3.1 Top Games: Fairgo features a variety of popular titles such as "Starburst," "Gonzo’s Quest Megaways," "Lightning Roulette," "Blackjack Classic," and "Sweet Bonanza."

3.2 Software Providers: Fairgo collaborates with software providers, including NetEnt, Pragmatic Play, Microgaming, Evolution, Play’n GO, and potentially others.

3.3 Total Game Count: Fairgo provides approximately 1,000–1,500 games across various categories.

3.4 Game Categories: Categories include video slots, classic slots, table games, live dealer games, and specialty games.

4. Bonuses and Promotions

4.1 Welcome Bonus: New users could be eligible for a 100% match up to £200 on their first deposit plus 100 free spins, contingent upon a minimum deposit.

4.2 Welcome Offers for United Kingdom Players: A tailored offer for UK players may include a 100% match up to £200 and free spins.

4.3 Activation of Welcome Bonus: To activate the welcome bonus, users must register, enter the bonus code during deposit, and comply with the wagering requirements.

4.4 Wagering Requirements: Bonuses must typically be wagered 30x–40x, and free spin winnings may require 35x wagering.

4.5 Time Limits: Welcome bonus funds generally must be wagered within 30 days; free spins may have a validity of 24–72 hours.

4.6 Recurring Promotions: Ongoing promotions may include reload bonuses and free spin packages.

4.7 Cashback Offers: Users may receive a cashback scheme on net losses.

4.8 Reload Bonuses: Various reload bonus options may be available.

4.9 Free Spins Bonuses: Standalone promotions could offer free spins on selected slots.

4.10 General Bonus Terms: Only one active bonus at a time; abuse is prohibited.

5. VIP and Loyalty Program

5.1 VIP Tiers and Rewards: Fairgo features a multi-level VIP program with benefits increasing at higher tiers.

5.2 How to Qualify: Players earn comp points which lead to tier upgrades based on real-money wagering.

5.3 Loyalty Program Description: Players accumulate points redeemable for bonus credits or free spins.

5.4 Loyalty Program Rules: Points may expire if unused; redemption may be subject to wagering requirements.

6. Payment Methods and Banking Terms

6.1 Deposit Methods: Accepted methods typically include debit cards, e-wallets, bank transfers, and cryptocurrencies with specific minimum and maximum limits.

6.2 Withdrawal Methods: Withdrawals can generally be made via bank transfer, e-wallets, or cryptocurrencies, subjected to limits and processing times.

7. Key Terms and Conditions

7.1 Bonus Terms: Wagering requirements of 30x–40x typically apply.

7.2 Deposit Limits: Users may set deposit limits as per responsible gambling guidelines.

7.3 Withdrawal Limits: Maximum withdrawal amounts may apply per day or week.

7.4 Account Restrictions: Accounts may be restricted for various breaches, including underage gambling or multiple account creation.

8. Mobile and Technical Features

8.1 App Availability: Fairgo may offer dedicated applications for mobile users.

8.2 Mobile Browser Optimization: The site is designed for mobile optimization, providing a user-friendly experience.

8.3 User Experience and Speed on Mobile: Mobile users can expect fast-loading pages.

8.4 Process of Registration on Mobile: Mobile registration follows the same process as on desktop.

9. Security and Fair Play

9.1 SSL & Encryption Standards: Fairgo utilizes advanced SSL encryption to secure user data.

9.2 RNG & Game Fairness: Games are audited for fairness by independent testing agencies.

9.3 Customer Support: Available support channels include live chat and email.

9.4 Support Availability: Customer support is typically available 24/7.

10. Responsible Gambling Features

10.1 Tools: Users can set various limits directly in their account.

10.2 Links to Support Organizations: Responsible gambling resources are readily available.

11. Advantages and Disadvantages

11.1 Pros: Fairgo provides a wide array of games, mobile accessibility, and regular promotions.

11.2 Cons: Fairgo operates under a Curaçao license, which may pose limitations.

12. General Casino Information

12.1 Year Founded: Fairgo was founded in the mid-2010s.

12.2 Operator/Parent Company: Fairgo is operated under a Curaçao-based company.

12.3 Supported Languages: English is the primary language, with additional languages supported.

12.4 Accepted Countries: Fairgo targets regions where online gambling is permitted.

12.5 Restricted Countries: Certain jurisdictions with strict regulations may be restricted.

12.6 Short Brand Description: Fairgo is presented as a comprehensive online casino targeting international players with a focus on variety and user experience.